90jil Privacy Policy

1 Introduction and Scope

90jil ("we", "our", or "platform") is an online casino and betting platform operated for users in Bangladesh. This privacy policy ("policy") applies to the use of 90jil's website, mobile version, and all related services.

The purpose of this policy is to clearly inform you how and why your personal information is collected, how it is used and stored, and what rights you have. By using our platform, you are considered to have accepted the terms of this privacy policy.

If any changes are made to this policy, we will publish a notice on the platform and state the date of the update. For significant changes, you will be notified at your registered email address.

2 Types of Information Collected

We collect the following types of information. The purpose of collection is specific in each case, and only the minimum necessary information is collected.

• Identity Information: Name, date of birth, national ID or passport number (for identity verification), and residential address.
• Contact Information: Email address and mobile number (for account verification and communication).
• Financial Information: Transaction details via bKash, Nagad, or Rocket, and deposit and withdrawal history. We do not store full bank account details.
• Technical Information: IP address, device type, operating system, browser type, cookie data, and platform usage logs.
• Gaming Activity: Betting history, game preferences, session duration, and win/loss records.
• Communication Records: Records of your conversations with us via live chat or email.

3 How Information Is Collected

We collect your information in the following ways:

• Directly Provided: When you register an account, update your profile, complete identity verification, or contact us, you provide the information yourself.
• Automatic Collection: When you use our platform, technical information is automatically collected through cookies, web beacons, and log files.
• Transaction Processing: Relevant financial information is collected through the payment provider when you complete a payment.
• Identity Verification Services: As part of our required KYC (Know Your Customer) process, information may be received from third-party verification services.

4 Purpose of Data Use

Collected information is used only for the following purposes:

• Creating, managing, and securing accounts.
• Processing deposits and withdrawals.
• Identity and age verification (confirming 21+).
• Preventing fraud, money laundering, and illegal activity.
• Providing customer service and support.
• Meeting legal and regulatory obligations.
• Improving platform performance and user experience.
• Implementing and monitoring responsible gaming policies.
• Sending bonuses, promotions, and relevant communications to you (based on your consent).

Your information is not used for any purpose beyond those listed above. In particular, your information is not given to third parties for marketing or advertising.

5 Cookie Policy

Cookies are small text files stored on your device. 90jil uses the following types of cookies:

• Essential Cookies: Required for the basic operation of the platform. Without these, logging into your account or making transactions will not be possible.
• Functional Cookies: Remember your preferences (such as language and session timeout settings) so you have a more convenient experience on future visits.
• Analytics Cookies: Help us understand which parts of the platform are used most, which assists us in improving our services. This information is collected in aggregated and anonymous form.
• Security Cookies: Used for fraud detection and account protection.

You can manage cookies from your browser settings. However, disabling essential cookies may affect some platform functions.

6 Data Sharing and Disclosure

90jil never sells your personal information. However, limited information may be shared in the following circumstances:

• Payment Providers: Payment providers such as bKash, Nagad, and Rocket receive the information needed to complete transactions. Their use of this information is governed by their own privacy policies.
• Identity Verification Services: Necessary information may be provided to approved third-party verification services to complete KYC.
• Technology Service Providers: Cloud hosting, security, and analytics service providers process data only within the limits of their contracts and in accordance with our instructions.
• Legal Obligations: Information may be disclosed in compliance with a court order, a lawful request from an investigative authority, or applicable law.
• Fraud Prevention: To assist relevant authorities in investigating financial fraud or criminal activity.

In all of the above cases, third parties receive only the minimum information necessary to complete their specific task.

7 Data Retention Period

We retain your information only for as long as needed to fulfill the purpose of collection or as required by legal obligations. General guidelines are:

• Active account data: For the full duration that the account remains active.
• After account closure: Financial transaction and KYC information is retained for a minimum of five years (in accordance with financial regulations).
• Customer service conversations: Two years after resolution.
• Technical logs: Generally three to twelve months.

After the set period, data is securely deleted or anonymized.

8 Data Security Measures

90jil takes several technical and administrative measures to keep your information secure:

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
• Encryption at Rest: Stored sensitive information remains in an encrypted state.
• Access Controls: Only authorized staff can access the information needed for their specific tasks.
• Regular Security Audits: Our systems undergo regular security audits.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall and Intrusion Detection: Advanced security measures to prevent unauthorized access.

If a security breach occurs, affected users will be notified as quickly as possible and the necessary corrective steps will be taken.

9 User Rights

As a user of our platform, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request deletion of your information (does not apply where legal obligations exist).
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Withdraw from Marketing: You can stop promotional communications at any time.
• Right to Portability: Where applicable, the right to receive your information in a structured, commonly used format.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request within 30 days.

10 Children's Privacy

90jil's services are strictly for users aged 21 and above only. We do not knowingly collect any personal information from minors.

Age is verified at registration and further confirmed through the KYC process. If it comes to our attention that a minor has created an account using false information, that account will be closed and the related data will be deleted.

If you suspect a minor is using our platform, please contact us at [email protected].

11 Third-Party Links and Services

The 90jil platform does not contain links to third-party websites. However, during payment processing you may enter the environment of bKash, Nagad, or Rocket directly.

Your information on these third-party platforms is governed by their own privacy policies. We bear no responsibility for their policies. You are advised to read the relevant platform's privacy policy before completing a payment.

12 Policy Changes

This privacy policy may be updated from time to time to reflect business needs, legal changes, or technological developments. If any changes are made:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For significant changes, a notification will be sent to your registered email.
• If you continue using the platform after the changes, you will be considered to have accepted the new policy.

If you do not agree with the policy changes, you may request to close your account.

13 Responsible Gaming and Data Protection

We believe that responsible gaming and data protection are two sides of the same coin. To this end:

• Your gaming behavior is monitored to identify potentially problematic patterns.
• Self-exclusion and limit-setting options are available in your profile.
• Information collected for this purpose is strictly protected and is not used for marketing.

To learn more about responsible gaming, visit our Responsible Gaming page.

14 Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24 hours a day, 7 days a week.

We will investigate while keeping your identity confidential if needed, and will work to provide a resolution as quickly as possible. We give the highest priority to complaints related to data protection.